Privacy Policy

This privacy policy describes how ArtOrganic World (“we”, “us”) collects, uses, and protects your personal information when you use our website and marketplace services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, or register as a seller on our marketplace. This may include your name, email address, mailing/shipping address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and order confirmations
  • Manage vendor accounts and store setup for sellers on our marketplace
  • Respond to your comments and questions
  • Improve our website and services
  • Send you marketing communications (with your consent)

3. Payment Processing

Payments made on our site are processed securely by Stripe. We do not store your full payment card details on our servers; Stripe handles this in accordance with its own privacy policy and security standards.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and marketplace (such as payment processors and shipping providers), as long as those parties agree to keep this information confidential and use it only to provide services to us.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.

7. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at ng*****@***oo.com.